Privacy policy
Company Information
Celko Ltd, trading as Canagon, is a company registered in Ireland under number 567083.
Registered office: 6–9 Trinity Street, D02 EY47, Dublin 2.
Canagon is a registered trade name and trademark of Celko Ltd.
Visit canagon.com/about to learn more.
We own and operate this website and other websites under the .canagon.com domain.
About this policy
This policy explains how we collect, use, and protect personal data when you use our websites or any of our services worldwide. By using our websites or services, you agree to the terms of this policy.
Data we collect
We collect personal and technical information necessary to operate our services and communicate with you.
Personal data may include name, email address, billing details, and information you provide when creating an account, requesting support, or completing a purchase.
Technical data may include IP address, browser type, device information, access times, and website usage patterns collected automatically for security and performance.
We do not collect sensitive categories of personal data.
How we use personal data
We use personal data to provide and maintain our services, process payments, respond to enquiries, improve functionality, and meet our legal and regulatory obligations. We may use contact details to send transactional notices such as billing or service updates. Marketing communications are sent only with consent and can be declined at any time.
We collect different types of information based on your interaction with our website and services. This information can be categorized as follows:
Data Sharing
We share personal data only when necessary to operate our services or meet legal obligations. This includes trusted service providers such as hosting, payment, analytics, or communication platforms that act on our instructions and protect the data they process.
Some providers, for example Google or Microsoft, may process data outside the European Economic Area under appropriate safeguards such as the European Commission’s Standard Contractual Clauses.
We do not sell or rent personal data.
Retention and security
Personal data is kept only as long as required to provide services, comply with the law, or resolve disputes.
When no longer needed, data is securely deleted or anonymised.
We implement reasonable technical and organisational measures to protect data against loss, misuse, or unauthorised access.
Your rights
Individuals have the right to access, correct, delete, or restrict the processing of their personal data, to object to processing, and to request data portability. Requests to exercise these rights can be submitted through form on our Contact page.
We may need to verify identity before fulfilling requests.
Cookies
We use cookies and similar technologies as described in our Cookie policy.
That policy explains the types of cookies we use, their purposes, duration, and how you can manage your preferences.
Updates to this policy
We may update this Privacy Policy from time to time to reflect legal or operational changes. The latest version is always available on our website. If changes are material, we will notify customers by email or through the account dashboard at least 14 days before they take effect. Continued use of our services after any update constitutes acceptance of the revised policy.
Last updated: October 15th 2025