Google Workspace support

With Canagon, you get direct access to a trained and certified Google Workspace administrator – or fast, straight answers from a smart support bot that doesn’t waste your time.

 

Free

Standard

Premium

Basic break fix support, billing and license advisory

Ticketless ChatBot with immediate answers

Trained on our support know-how and powered by OpenAI’s best model. Always available, with instant answers - faster than human support.

Email support

Phone support

Scheduled video call with screen sharing

Max response time

48h

24h

Support is provided to 2 designated contacts per client — typically the account owner or admin, plus one backup contact.

Pay for support only once across our services

Combine your Google Workspace, Microsoft 365, hosting, and other Canagon services under one support plan to save. You choose which services are covered, and we’ll help you create a package that fits your setup and budget.

What we support

Get help with key admin tasks like organisation setup, domain settings, license changes, and billing, ...

Save time and money

We support your IT team — reducing time spent on Google Workspace guesswork and cutting your company’s training costs.

Fast issue resolution

If your case needs Google support, we can escalate it directly to Google on your behalf.

Nothing we can't do

Need something else? Just ask. If it’s not included, we’ll get back to you with a quote.