Google Workspace support
Certified admin support or instant answers from our smart assistant.
Free
Standard
Premium
Break-fix help, billing and sales support
Smart assistant with instant answers
Much faster than human support. Instant answers powered by OpenAI’s best model, trained on our real support cases.
Basic
Support from certified administrators (response time applies)
Max response time
48h
24h
Advanced admin and security tasks like routing, MDM, DLP, and more.
Support access
Each client can name 2 support contacts. In the Premium plan, all users get access to the smart assistant.
One support plan for all services
Use a single plan to cover Google Workspace, Microsoft 365, hosting, and other Canagon services.
Support pricing
What we support
Get help with key admin tasks like organisation setup, domain settings, license changes, and billing, ...
Save time and money
We support your IT team — reducing time spent on Google Workspace guesswork and cutting your company’s training costs.
Fast issue resolution
If your case needs Google support, we can escalate it directly to Google on your behalf.
Nothing we can't do
Need something else? Just ask. If it’s not included, we’ll get back to you with a quote.
