Transfer Google Workspace to a reseller
When to transfer Google Workspace
- Full support when you delegate admin access
Canagon can access admin console, manage users, troubleshoot issues, and handle licenses directly. - Hybrid email setup
While not required, the transfer makes it easier to manage Google Workspace alongside other systems. - Change billing country or currency
When your current provider or Google can’t make the update. - Combine services under one provider
If you buy domains, Microsoft 365, or hosting from Canagon, consolidate the billing. - Billing and support for multiple Google Workspace accounts in one place
Canagon acts as your single contact for administration, invoices, and technical help across accounts. Canagon can split or consolidate invoices, apply different rules per account, and match your internal billing requirements. - Customized billing
Need to pay by bank transfer — SEPA, ACH, or in your currency (USD, EUR, GBP)?
Prefer another local payment method?
Need PO – purchase order with every invoice?
Let us know.
Transfer details
Transfer is a change of the billing provider. The new reseller handles billing and may be granted admin access if needed. Canagon offers additional support beyond what’s included with Google. There is no physical change; emails, files, users, and settings all stay the same—intact. If anything breaks or needs fixing, we can step in and assist directly in your admin console.
Changes to billing
When you transfer, we take over billing. Invoices will come from Canagon instead of Google.
Administration of Google Workspace
Your Super admin, Administrators, and all other user roles remain unchanged. The transfer does not affect user privileges. After the transfer, Canagon can optionally be granted delegated access to your admin console to assist with management or troubleshooting – transparently logged and without the need to create or pay for an extra admin user.
Support and additional support options
Get direct access to a certified administrator who can assist with setup, troubleshooting, and ongoing technical questions. Enjoy faster responses and clearer guidance without going through generic support channels. Google support remains available as before. You can contact both Google and Canagon for support.
Pricing after the transfer
We sell Google Workspace at the same price as on Google’s website https://workspace.google.com/pricing.html
What changes to expect during the transfer?
- When you transfer, we take over billing. Invoices will come from Canagon instead of Google.
- Your Google Workspace services will continue without interruption. The transfer does not affect your domain or technical settings.
- All services still come from Google, except billing. Canagon is a certified Google Cloud reseller for Google Workspace (public ID C02k6n9rq).
- You can contact both Google and Canagon for support.
- Your agreement with Google stays in place, including all terms and privacy policies: Google service terms.
Billing in the European Union (EU).
Canagon can invoice customers across the EU. Our company is registered for VAT in Ireland.
- If your company is in the EU and has a valid VAT number outside Ireland, 0% VAT applies (reverse charge).
- If your company is based in Ireland, 23% Irish VAT applies.
- If you’re an individual or a company without a VAT number, VAT is charged based on your country of residence.
Can my Google Workspace be transferred back to Google?
Yes. Customer is free to change Google Workspace provider: https://support.google.com/a/answer/7643791?hl=en
Can I transfer my account if I have an annual commitment with Google?
To transfer your Google Workspace account to Canagon, you need to be on a flexible plan without commitment.
If you’re on an annual plan directly with Google, you can’t transfer your account to Canagon or any other reseller until the end of your contract. Google does not allow early transfer of committed accounts.
You have two options:
- Wait until your annual plan ends, then transfer
- Switch to a flexible (monthly) plan first — but this may mean paying an early cancellation fee or losing discounts
Other resellers face the same limits. This is a Google policy, not a reseller choice. If you’re not sure about your plan type or end date, we can help you check it.
How to begin with the transfer
First you need to generate a transfer authorization in the Google admin console.
- Sign in to https://admin.google.com/ac/resellermanagement with your Google Workspace super-administrator account
- Select subscription to transfer and click Transfer
- Create transfer authorization entering Canagon’s public identifier: C02k6n9rq
- Click Continue
- Choose what to transfer to canagon.com
- Click Continue
- Click Generate Transfer Authorization
- Complete our transfer form to initiate the transfer
Show screenshots for above steps 2-7
